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The ultimate buying expereience.
Posted: Fri Sep 28, 2018 12:25 am
by curlerman
Hi folks
Many of us quick to criticise suppliers on delivery or communication but sometimes you just have to balancve that up with a good experience.. yesterday I put together an order for gripping beast on their online store. Nothing big around 80 GBP or so.. I payed by Paypal and pressed the complete purchase button at precisely 6:30 pm. All in the comfort of my own armchair.. I should also explain I live in Cataluña in Spain. Today at 3:45 pm my order arrived by carrier perfectly packed and complete..
21 hours from placing the order in a different country it was in my hands.. I only have one question well two actually
How the feck did they do that
Can it get any better
Bob De Angelis
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 12:39 am
by Essex Boy
Hello Curley.
Yes, excellent service indeed. Exceptional.
I must say that I'm still impressed when I get my 'on line' order delivered to my door a week after hitting 'send'. It's astonishing. I try not to get miffed until a week has passed. It seldom does.
Kind regards
Iain
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 1:14 am
by Etranger
Ground Zero Games reputedly use a 'wormhole' in space to deliver, such is the speed and efficiency of their service but even they would be pressed to complete an international order in under a day. Perhaps GB use Odins Ravens?
Living in OZ, one gets used to waiting for orders, as even interstate post usually takes 3 days (admittedly that is equivalent to the distance between Moscow and London), and International orders usually take around 2 weeks. Occasionally & exceptionally the postal gods intervene favourably & it's under a week. My record is 5 days from both the USA & UK.
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 7:24 am
by levied troop
How the feck did they do that - a combination of
1. Prompt response at Gripping Beast
2. Luck, there’s a lot of ‘just in time’ delivery schedules and that parcel may have hit a sweet spot in delivery timetables
3. Common Customs arrangements.
Can it get any better - probably not until Star Trek transporters become a reality, but it might get worse next year!
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 7:57 am
by valleyboy
Etranger wrote: ↑Fri Sep 28, 2018 1:14 am
Living in OZ, one gets used to waiting for orders, as even interstate post usually takes 3 days (admittedly that is equivalent to the distance between Moscow and London), and International orders usually take around 2 weeks. Occasionally & exceptionally the postal gods intervene favourably & it's under a week. My record is 5 days from both the USA & UK.
That's because the Ozzie postal service is ..kin awful and must consist of postmen riding tortoises
Anything I order from Oz seems to take a friggin age to arrive
I reckon all NZ directed post gets sent up to Darwin, sent on a left rather than right turn, circumnavigates the globe then arrive in NZ via hang-glider via Grizz's old Sarf Humerican haunts
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 8:02 am
by grizzlymc
At least it arrives here with modest duties. In Chile they tried to levy luxury tax on me because they insisted that my 6mm figs were jewelry.
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 10:59 am
by Etranger
valleyboy wrote: ↑Fri Sep 28, 2018 7:57 am
That's because the Ozzie postal service is ..kin awful and must consist of postmen riding tortoises
Anything I order from Oz seems to take a friggin age to arrive
I reckon all NZ directed post gets sent up to Darwin, sent on a left rather than right turn, circumnavigates the globe then arrive in NZ via hang-glider via Grizz's old Sarf Humerican haunts
You are not wrong. I once sent a parcel home from Sydney before heading overseas for a month. I arrived home a fortnight before the parcel did...
It takes 3 days for a letter from Adelaide to reach Melbourne, I can drive over and hand deliver it in 10 hours.
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 11:05 am
by grizzlymc
I once sent my girlfriend a postcard from PNG, finished it with I'll see you just before Christmas", this being mid November.
I received an irate letter in May asking me why I wasn't coming home for 7 months.
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 11:06 am
by Etranger
grizzlymc wrote: ↑Fri Sep 28, 2018 11:05 am
I once sent my girlfriend a postcard from PNG, finished it with I'll see you just before Christmas", this being mid November.
I received an irate letter in May asking me why I wasn't coming home for 7 months.
To be fair, I've sent postcards from the UK that took a month.
Re: The ultimate buying expereience.
Posted: Fri Sep 28, 2018 11:21 pm
by Purple
Very impressive.
Makes us feel even more special when it can take nearly two weeks to get orders from companies less than 30 miles away...